Because work is
enough work already. (303) 900-8931 Let’s talk

Because work is enough work already.

The Appointment Prep Clerk, a cartoon bunny in a scrub cap with a clipboard Assistant catalog

The Appointment Prep Clerk

Checks the admin details on an appointment for the front desk.

One idea for an assistant Innovation Theory could build around the way your office already works. Someone on your team stays in charge of it.

Find my assistant
CAREFUL REVIEW

At a glance

Get ready first
Access the practice has approved, an administrative checklist, privacy handling and a front desk owner.

A normal Tuesday

Tomorrow’s list is up and one entry has no phone number on it. The assistant reads each appointment against the administrative checklist the practice approved and flags the unconfirmed contact detail. A trained staff member checks the source record and handles anything that means talking to the patient.

Who it fits

CAREFUL REVIEW means the work is sensitive. Access gets agreed up front, and a qualified person checks the records and every decision that matters.

In a dental or medical office, patient details are screened the same way before anything reaches the assistant. How patient information moves

Who gets it in order.

In Denver and the surrounding communities, Get It Together, Denver comes to your office and gets the records and the written steps in shape. Innovation Theory builds the assistant. Farther out? Start with Innovation Theory and talk through the technical side.

What it is set up not to do.

It is set up not to triage symptoms, suggest treatment or change a care appointment on its own.

Who checks the work

Only your practice’s authorized front desk staff review records and messages.

Before any pilot starts, agree which records it may touch, try it on a small sample and make sure you know how to switch it off.

An AI assistant with a real person behind it.

We call it Managed Office Assistance. Innovation Theory builds the Appointment Prep Clerk and looks after it. It flags the admin details missing from tomorrow’s list. Your authorized front desk staff check the record and handle anything that means talking to a patient.

Get It Together, Denver gets your records and procedures in order, in your office. Before the assistant touches anything, we all agree who checks its work and what it’s allowed to see.

See how it worksRequest a live demo

Rather talk it through?

Call (303) 900-8931 or send a text. Tell us what’s piling up. That’s enough to start.

Let’s talkOr try a free check first