Because work is enough work already.
Assistant catalog
Gathers the return details for the person who decides.
One idea for an assistant Innovation Theory could build around the way your office already works. Someone on your team stays in charge of it.
At a glance
A customer wants to send something back. The assistant pulls together the item code, the source order and what was reported wrong, then flags a missing photo or a missing reference. The returns owner reads the policy and decides what happens next.
CAREFUL REVIEW means the work is sensitive. Access gets agreed up front, and a qualified person checks the records and every decision that matters.
In Denver and the surrounding communities, Get It Together, Denver comes to your office and gets the records and the written steps in shape. Innovation Theory builds the assistant. Farther out? Start with Innovation Theory and talk through the technical side.
It is set up not to approve a refund, issue credit or decide who is liable.
Your returns lead checks the packet and makes any credit decision.
Before any pilot starts, agree which records it may touch, try it on a small sample and make sure you know how to switch it off.
We call it Managed Office Assistance. Innovation Theory builds the Return Packet Clerk and looks after it. It pulls the return details together and flags what is missing. Your returns lead reads the policy and makes the decision.
Get It Together, Denver gets your records and procedures in order, in your office. Before the assistant touches anything, we all agree who checks its work and what it’s allowed to see.
Call (303) 900-8931 or send a text. Tell us what’s piling up. That’s enough to start.
