Assistant catalog

The Maintenance Intake Clerk

Gets a repair request complete before a person routes it.

One idea for an assistant Innovation Theory could build around the way your office already works. Someone on your team stays in charge of it.

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CAREFUL REVIEW

At a glance

Get ready first: A request form, property identifiers, access rules, the urgent escalation steps and a maintenance owner.

A normal Tuesday

A resident writes “the heat is out” and nothing else. The assistant gathers what it can find on the reported repair and flags what is missing, the unit number, the access instruction. It does not decide how urgent the repair is. The maintenance coordinator reads the original request and follows the escalation steps you agreed.

Who it fits

CAREFUL REVIEW means the work is sensitive. Access gets agreed up front, and a qualified person checks the records and every decision that matters.

Who gets it in order.

In Denver and the surrounding communities, Get It Together, Denver comes to your office and gets the records and the written steps in shape. Innovation Theory builds the assistant. Farther out? Start with Innovation Theory and talk through the technical side.

What it is set up not to do.

It is set up not to diagnose a hazard, decide a tenant’s rights or hold up an urgent request.

Who checks the work

Your maintenance coordinator judges urgency and access before anything is routed.

Before any pilot starts, agree which records it may touch, try it on a small sample and make sure you know how to switch it off.

An AI assistant with a real person behind it.

We call it Managed Office Assistance. Innovation Theory builds the Maintenance Intake Clerk and looks after it. It gets a repair request complete and flags what is missing. Your maintenance coordinator judges urgency and routes it.

Get It Together, Denver gets your records and procedures in order, in your office. Before the assistant touches anything, we all agree who checks its work and what it’s allowed to see.

See how it works Request a live demo

Rather talk it through?

Call (303) 900-8931 or send a text. Tell us what’s piling up. That’s enough to start.

Let’s talk Or try a free check first